Policies & Procedures

General Functionality

• Email configuration: mailboxes, email forwards
• Backup configuration
• Customer login account

Design, Navigation & Functionality

• Responsive design for use on tablets & mobile devices
• Online forum / blog tested
• Supplied posts added
• Newsletter system integration
• Image gallery(s) configured and tested
• Page sliders installed, tested and active
• Navigation menus configured, active and tested
• Forms configured and verified through test submissions
• Events Calendar(s) configured and tested
• Social media accounts integration
• Landing pages created and tested
• Video streaming
• Platform or streaming service connection confirmed
• CMS customer login / portal setup
• Third-Party Plugins purchased and tested
• Stock photos purchased and sample images replaced

eCommerce Functionality

• Product Configurations
• Product Feeds / Archives
• Category / Filters
• Admin / Customer Emails
• Catalog Mode
• Request a Quote
• Add to Cart functionality
• Checkout functionality
• Coupon / Discount functionality
• User account creation / dashboard area
• Taxes / Fees
• Payment processor connections
• Shipping rates

Google Accounts

ANNUAL FEES INCLUDE:

• Website hosting for 1 year
• Application licensing
• Email hosting & maintenance (up to 5 email accounts and 10 alias addresses)
• Personalized customer support for all matters relating to your website. Service is provided via phone, email or video during standard business hours
• Application upgrades as they become available
• Use of licensed form software
• Weekly site file backups + storage
• Weekly database backups + storage
• Consistent monitoring and updates to maintain site health and uptime

OVERDUE ANNUAL FEES:

• 30-days Past Due: A Splash Page will be placed in front of your website
• 60-days Past Due: Your website will be suspended from being publicly accessible
• 90-days Past Due: Your site will be removed from our server. When payment is received, your site will be restored from the last available backup copy (an additional fee will apply)