We stand behind what we promise and the products we sell. If you have any concerns, call us... we want you to be happy! Our goal is to develop life-long business relationships with each customer.
To build these relationships we commit to providing quality products, services, training and information. If for some reason we have not met our committment to you, please contact us so we can
Make It Right!
Our Products: We guarantee to deliver quality products within the specifications of the product at the time of purchase.
Our Printing: If you are not satisfied with you printed product, return it to us an we'll reprint the order. Our print guarantee is limited to defects in workmanship or materials. It cannot include errors that were a result of incorrectly supplied files or information supplied and proofed by the customers. These errors may include: typos, improper art placement, sizing, colours etc.
Promotional Products: We deal with quality product manufacturers that will ensure you recieve value and quality with every order. Should there be a defect in workmanship or material, Mainstream will be happy to replace the item or credit your invoice. Our responsibility cannot include errors resulting from incorrect artwork supplied by the customer or errors not caught in the customer proofing process.
Seminars & Training Courses: Our seminars and training courses are designed to provide the attendees with powerful, specific, real-life skills, tools and knowledge to make them more effective in what they do. If you attend a paid seminar or a training course and are not satified that you recieved great value, effective tools or skills that will assist you than contact our customer satisfaction dept. and we will refund your money. Our seminars and training courses are designed to empower you with effective tools, skills and knowledge. If we have not met that need than there is no reason for you to pay.
Satisfaction is Guaranteed!
